IDParts.com Reviews

the communication just wasn’t great. I felt like I was waiting too long for replies, which made the whole experience a bit frustrating.

I reached out to tech support because I genuinely needed help, the replies I got were vague. I’m not trying to be difficult, but it really felt like they didn’t actually read what I wrote or understand the issue before responding.

I was just trying to order one small part, and somehow the shipping ended up costing more than the actual item. I know shipping isn’t free for them either, but it just feels kind of ridiculous when the tiny thing costs less than getting it delivered. Makes it hard to justify the purchase

Am I the only one who actually used their vehicle guide and still ended up with a part that didn’t fit? It said it was right for my car, but it definitely wasn’t. Then trying to return it turned into its own hassle. it just wasted my time, and I don’t think I’ll be ordering from here again.

I was just trying to swap out a part, and maybe I missed something somewhere, but the whole thing felt way harder than it needed to be. There were a bunch of emails back and forth, and even after that I still wasn’t totally sure what I was supposed to do next. Could’ve just been my situation, I don’t know, but the exchange process was frustrating and didn’t feel worth the time.

I ordered the parts I needed, but they sent the wrong item. When I reached out, it felt like I just kept getting hit with policy excuses instead of an actual fix. Frustrating when the mistake wasn’t on my end and I just wanted the right parts sent

I was mostly just trying to make sure this part would actually fit my car, but the product page didn’t really give me enough to go on. It felt like a few important details were missing, so I had to do a bit of guessing before ordering. Maybe it’s totally fine if you already know the exact part you need, but for me it was confusing and I didn’t feel very confident about it...

I’m not going to lie, the OEM options were absolutely not impressive. And the aftermarket choices? they weren’t much better at all

I’m frustrated because I requested a refund and I’m still waiting on it, it feels like it’s taking way longer than it should and I keep checking for an update but nothing has come through yet

Return process wasn’t great. Had to keep checking in. Just to get the info I needed. Annoying...

I didn’t feel that comfortable ordering from here, honestly. The info was not very clear, and sure about it I just couldn’t feel. Because of that, I don’t think I’ll be using them again.

My first reaction was that it just wasn’t worth the price. I took one look at what I got and immediately felt like I paid too much for it...

The box showed up crushed, and when I opened it, the parts were just loose inside. it was frustrating because there wasn’t much clear communication about how it was packed or what to expect. Not the best experience

I ordered a part that was listed as fitting my car, but when I went to install it, it just didn’t line up right. Shipping was fine and everything arrived okay, but... I was annoyed that the fitment guide wasn’t accurate. Ended up having to deal with the return process after that

I emailed twice about my order and still didn’t get an actual reply. The so-called support team just left me hanging, which is frustrating.

I was disappointed with how long this took to ship. My order just seemed to sit there for days before anything happened, which was really frustrating because I was expecting it much sooner. The parts themselves were fine once they arrived, but the processing time was way slower than I hoped.

I ordered a few parts from idparts.com earlier this month, thinking they’d show up within a few days. After about a week, the tracking still hadn’t really moved much, which was frustrating. The parts were fine once they finally arrived, but the waiting around definitely made the whole experience more annoying than it needed to be...

I ordered a part because the website said it was in stock, and I figured I was good to go. A few days later, I got a message saying it actually wasn’t available, so my order was either delayed or basically cancelled. Not the end of the world, I guess, but it reminded me of when I check the fridge, swear I have milk, then realize someone put an empty carton back. Same kind of annoying, just with a car sitting there waiting to be fixed.

I get that mistakes happen, but inventory really should be up to date before they take the order. I needed the car fixed that week and ended up having to start the whole search over somewhere else, which was a hassle I didn’t have time for. Between work, errands, and trying to remember if my dog’s vet appointment was Tuesday or Wednesday, this was just one more headache. Frustrating overall, and I probably won’t order from them again.

I ordered the parts because the site made it sound like they’d ship quickly, and I was counting on getting the repair done over the weekend. Instead, the tracking just sat there for days, and the delivery showed up late. Maybe I read the shipping estimate too optimistically, but it definitely felt misleading. When I contacted customer service, they basically just repeated the same tracking info I could already see, so that wasn’t much help either.

I tried using IDParts.com to find a part, the whole experience was more frustrating than I expected. The search didn’t seem very helpful, and I kept getting results that didn’t really feel like they matched what I was looking for.

The pages felt cluttered, and it was hard to figure out what actually fit my car. After clicking around for a while, I started second-guessing whether I could trust the site to point me to the right part.

Maybe the parts themselves are totally fine, but the website made the process feel like a gamble. I ended up giving up and ordering somewhere else because I just didn’t feel confident anymore.